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Privacy Policy

Effective Date: February 19, 2026
Last Updated: February 19, 2026

PaintAsheville.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.PaintAsheville.com (the “Website”), submit information through our forms, communicate with us, or engage with our services.

If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect personal and non-personal information in several ways.

A. Personal Information You Provide

When you fill out a contact form, request an estimate, or otherwise communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Project details or other information you voluntarily submit

This information is provided directly by you.

B. Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Date and time of visit

This data is collected using cookies and tracking technologies, including Google Analytics.

2. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Website. Google Analytics collects information such as:

  • Pages visited
  • Time spent on the Website
  • User interactions
  • Traffic sources

This information is used to improve Website performance, user experience, and marketing efforts.

Google may use cookies and similar technologies to collect and process this data. For more information on how Google handles data, please visit: https://policies.google.com/privacy

You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-On.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and estimate requests
  • Schedule services
  • Communicate about projects
  • Send SMS text messages related to your inquiry or services
  • Improve our Website and services
  • Analyze user behavior and traffic patterns
  • Maintain internal records
  • Comply with legal obligations

4. SMS Communications

By submitting your phone number through our Website forms, you consent to receive SMS/text messages from Paint Asheville regarding:

  • Project scheduling
  • Estimates
  • Service updates
  • Appointment reminders
  • Follow-ups

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying “STOP” to any message received. After opting out, you may receive one confirmation message confirming your opt-out.

We do not sell or share phone numbers with third parties for marketing purposes.

5. CRM and Data Storage

Information submitted through our Website may be stored in our secure Customer Relationship Management (CRM) system. This allows us to:

  • Track inquiries
  • Manage projects
  • Maintain client communication records

We take reasonable administrative, technical, and physical measures to protect your personal information.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

  • Improve site functionality
  • Analyze traffic
  • Enhance user experience
  • Remember user preferences

You may disable cookies through your browser settings. However, disabling cookies may affect certain Website features.

7. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating our Website or CRM (under confidentiality agreements)
  • To comply with legal requirements or lawful requests
  • To protect our rights, property, or safety

8. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to request access to your data
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to opt out of certain communications

To exercise any of these rights, please contact us using the information below.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

11. Children’s Privacy

Our Website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Paint Asheville
44 Buck Shoals Rd #103
Arden, NC 28704

Phone: 828-775-3524
Website: https://PaintAsheville.com